Why Is My Dyson Vacuum Not Charging

Why Is My Dyson Vacuum Not Charging?

You've decided to turn on your Dyson vacuum believing that it is just a regular cleaning job. But when you decide to charge it, you notice that it is not charging.

Even putting it back on the charging docking station doesn't make anything happen. Instead, you start wondering, "why is my Dyson vacuum not charging." Maybe you need to bring in a new one or do a few little tweaks.

In this guide, we'll talk about Dyson's charging troubleshooting that you can do.

Let's get started.

How Do I Know If My Dyson is Charging?

dyson docking station

You can quickly identify whether your Dyson vacuum cleaner is charging or not.

You can charge the Dyson cordless vacuum cleaner in two different ways. You can either charge it with the help of its docking station or by plugging the charger directly into the unit.

All Dyson cordless vacuum comes with a light indicator on that charger when they are charging your unit. This indicator will automatically turn off when the charging is complete.

A Dyson vacuum cleaner needs to be fully charged in three and a half hours. The latest models of Dyson vacuums have a blue light on both sides of their batteries. In addition, they will flash on and off when the charging is happening.

When the battery is fully charged, these LEDs will remain turned on for about 5 seconds, and then they will go out. Some of the machines by Dyson that have bigger batteries can take up to four and a half hours to charge completely.

It is a normal process with all Dyson vacuum cleaners. And if it's not happening, it means your Dyson cordless vacuum is not charging. Therefore, you need to solve this problem as soon as you can to avoid any inconveniences.

Why Isn't My Dyson Charging? - Top Reasons

You don't need to panic here. There can be several reasons that your Dyson vacuum cleaner is not charging. Maybe a sock is getting clogged up, and it's blocking the cleaner's airway. Perhaps you have to go for a new battery pack for your Dyson vacuum, or the brush head is not working.

What do you need to check?

If your cordless Dyson vacuum cleaner is not responding when you plug it in for a charge, there are a few checks. You need to perform them and find the root cause of this problem. Run these quick few checks to see if you are doing everything the right way.

Maybe your vacuum is not properly plugged-in

Begin by checking if you have plugged your vacuum the right way before moving to your next tweaks. There are times when people are too exhausted from a long tiresome day and make a simple mistake like that. Next, check if you have correctly plugged the cable into the outlet and your machine is sitting adequately into its charging dock.

Maybe the outlet is not working

There could be a problem with your outlet as well. Outlets do tend to wear out over time, and if you have an old one, this might be the root cause that your Dyson vacuum is not. You can try out other outlets in your home to confirm that the outlet you were using the first time was the culprit.

Maybe that airway is blocked (clogged attachment)

Another ignored reason could be the airway blockage. Any blockages in the hose, dust canister, or wand can lead to a complete power loss.

It might seem a bit unrelated, but clogged attachment can be the cause of this problem. As minor as a sock can block the airway, and it can prevent your vacuum cleaner from being charged.

Maybe your filter needs cleaning

Dyson filter cleaning

Don't neglect to wash those filters in your vacuum cleaner. These uncleaned filters can also block the airway and make your unit shut down. In addition, it can result in permanent damage if you ignore the filthy filter for too long.

Maybe the battery needs a replacement

Batteries on your Dyson V6 vacuum cleaners can last up to three years if you take care of your vacuum cleaner. But these batteries can degrade pretty fast and deliver a poor runtime. In addition, it can result in your Dyson V6 not charging.

The same problem can occur with Dyson V7 and Dyson V8 models. You can buy these batteries from Dyson and replace them to get the same performance back.

This entire process is not that difficult as it might sound. You can find more details on how to replace your batteries in the user manual of your Dyson vacuum. These instructions are easy to follow, even for someone new to these cleaners.

The newer models, such as Dyson V10 and V11, come with new technology. Therefore, their batteries can last up to 15 years. So, if you have one of these two models, you won't have to think about replacing the batteries anytime soon.

Maybe your battery is dead on arrival

Some Dyson customers have complained that their vacuum has arrived with a dead battery. Unfortunately, this means you won't be able to charge or turn it on.

You can get in touch with Dyson customer support directly and ask for a replacement in such a situation. The problem might have occurred from the retailer's side because the product might have been sitting in stock for a longer period.

Maybe you haven't used your Dyson vacuum in a while

Another reason your Dyson vacuum is not charging is that it might have been sitting in the storage for too long. Appliances that stay in the storage for over a year might also lose their charge over time and have a dead battery when you take them out. And again, you will have to replace your battery to make your Dyson vacuum work.

Maybe the charging cable is not working

Your Dyson cordless vacuum might have a damaged charging cord which is causing it not to charge. These cords can wear out too over time. They might get trampled or pulled too hard. If you have pets, they might nibble on these cords too.

But a damaged cord can make your Dyson cordless vacuum not charge properly. It also becomes hazardous as there is a risk of fire or electrocution. Therefore, you need to replace the damaged cord. You can contact Dyson for a replacement cord right away.

Maybe there is damage to the battery casing

Most cordless vacuum cleaners have their batteries right under their handle. Before the V10 model, there were removable battery packs. A removable battery pack is a lot easier to handle when it comes to battery pack replacement.

If there are cracks or dents on the battery pack casing, it must be replaced. It means the battery is permanently damaged. You can access the batteries on V10 and V11. But you will need screwdrivers first to remove the protective outer layer.

No matter what model you have, a damaged battery casing indicates that you need to replace the battery pack. With the newer models, you will have to do some fiddling. However, just a simple replacement battery pack should do the trick.

Maybe the fuse is causing the problem

Your Dyson vacuum charger does come with a fuse as well. It might end up blowing in case of a surge, just like any other appliance in your household. You won't have much problem rectifying this issue because you will only have to replace the fuse.

This fuse is present in the small panel inside the plug of your Dyson cordless vacuum. You can use a flathead screwdriver and pop the old fuse out. Check the amp rating printed on the old fuse. Then, go for the replacement fuse with a similar power rating.

Maybe mounting the dock makes it work

If your Dyson vacuum cleaner is a wall-mounted unit that you can mount. There is a chance that the dock cable is not able to reach the unit properly. And due to the overstretch, it has caused damage, and Dyson charging is not starting. You can mount the charging station directly to the outlet and see if that works.

Maybe your cleaner needs a cleaning

The interior of your vacuum cleaner can get dusty and grimy over time. It can disrupt the connection between the battery and the vacuum.

 Doing a detailed dusting of your Dyson vacuum cleaner can bring back its performance. The user manual comes with all the instructions about how to clean your Dyson vacuum.

How Many Years Does the Dyson Battery Last?

dyson battery replacment 2

Dyson vacuums older than the V10 models, including V6, V7, and V8, come with easy-to-replace batteries. As a result, they could last around 3 to 4 years, depending on how frequently you use and maintain them.

The later models, such as V10 and V11, come with much more powerful batteries that can last 15 years. But you need to take care of your cleaners and maintain them frequently as well. But you have to make sure you are only using genuine Dyson batteries in your Dyson vacuum cleaners.

Your vacuum cleaner comes with its user manual. This manual will contain all the information you need about your Dyson vacuum battery, its charging time, and how long it will last per charge.

How Do I Know If My Dyson Battery Needs Replacing?

If your Dyson stick vacuum battery shows damage like scratches or dents, it needs a replacement.

All Dyson stick vacuum models before V10 came with an overall life span ranging between 3 to 4 years. However, if you maintain them well, these batteries can also last up to 5 years.

The V10 and V11 models come with more powerful batteries. These batteries can last almost 15 years if you maintain your vacuum cleaner properly. However, if your model's battery has outlasted its time, it will need a replacement.

But make sure you run all other checks before you turn your attention to the battery. Now figure out whether it needs a replacement or not. Finally, don't forget to charge your

After that, you will have to conduct a time test with your unit set to Max power. Take out that stopwatch in your smartphone and start your vacuum. Let that blue light start flashing and keep running the vacuum until it stops. Now, note down the time.

A fully charged Dyson vacuum running on Max power should provide you with a runtime of 6 minutes. In this case, you don't need to replace your Dyson battery. However, something else is causing the problem, and you need to get in touch with customer support.

If you are getting a runtime of something around 3 minutes, you need to replace your battery. It is a simple test to check and see if you need to replace your Dyson battery packs or not.

Dyson Not Charging and Flashing Red Light

If your Dyson vacuum cleaner is not charging, you will notice a red light flashing on and off. It means there is something wrong with your Dyson vacuum cleaner.

In the flashing red light scenario, you can run a few tweaks mentioned above. Otherwise, you can customer support and ask for help.

You can also discuss your owner's manual in this regard for further assistance. The red light is present on one or either side of your Dyson vacuum battery. A new battery is an obvious solution here. Your new battery is going to resolve this problem.

The flashing red light highlights an under-voltage fault in either of the cells of your Dyson battery packs. Unfortunately, it also means you need to replace your battery pack in your Dyson vacuum with a new battery. Some models also have a yellow light.

Dyson Not Charging and Flashing Blue Light

If your Dyson vacuum cleaner is not charging and is flashing blue light, your batteries are fine.

Your docking station might have some issues, or the charging cable is damaged. Maybe your outlet is damaged, or the plug's fuse is damaged. Going with a new battery is not going to resolve the problem here. Also, keep in mind that it is not going to be solid blue light.

In this scenario, you can run a few tweaks from the ones mentioned above to eradicate the issue. However, flashing blue light will frequently happen if newer vacuum models like Dyson V10 and Dyson V11.

These units come with very powerful batteries that can last for up to 15 years. So, your old battery is good, and you don't need a new battery. But, again, keep in mind it's not going to be solid blue light.

Wrap-Up

If you wonder, "why is my Dyson vacuum not charging" you don't need to worry. Just check the LED indicators on either side of your vacuum battery. The red-colored LED lights are flashing on and off when you plug your vacuum in. In this scenario, you need to replace your battery. Also, make sure you only go for genuine and new Dyson battery packs.

The Dyson vacuum cleaner will be flashing blue light if you plug it in. You can go through the tweaks that we have mentioned above and resolve the problem.

If you want to evaluate your Dyson vacuum battery performance, you can run a time test. It will reveal if the battery is performing at its optimal level or not. If it is not doing that, then again, you need to replace the batteries.