Roborock Not Charging

Roborock Not Charging? [Quick Fix Guide]

Has your Roborock stopped charging? Or is it charging slowly? Have you been getting the error code 13 over and over again but don't know what it means?

Error code 13 means there is a charging issue with youtube Robroock. Several factors can cause this issue. First, it may occur due to a bad motherboard and defective plugs. But more often than not, the charging contacts are dirty. 

So, how do you fix this? And what are the reasons that your Rorborok is not charging properly? Here's my quick fix guide on fixing the Roborock not charging issue. 

Roborock Will Not Charge? Step-By-Step Guide:

Check If Base Connectors Are Clean:

The first step is to check if the base connectors of the Roborock are clean. These connectors are what connect the Roborock to the charging dock. If they are not clean for some reason, then the dust and dirt could interfere with charging. 

More often than not, that is the case since the base connectors tend to get very dirty. And it gets worse if your floors are constantly very dirty and your charging dock is getting dusty. Plus, your Roborock will have less charge left for manual cleaning if you use scheduled cleaning. 

Connect The Roborock With A Different Europe/China Conversion Plug:

Sometimes, if your Roborock will not charge, the issue isn't in the Roborock but your power outlet. In that case, you can try swapping the plug. Try connecting the Roborock using a different Europe/China conversion plug. It could be that your current Europe/China conversion plug is defective. It is more likely the case if your conversion plug is quite old and subjected to power surges. Even something as simple as dropping the plug can mess up the internal working of the plug. 

Consider A Hard Reset:

Your next option is to consider doing a hard reset. It will wipe out all data stored in your robot vacuum and revert it to its default settings. However, this may also help solve any bugs with the software. 

You see, sometimes, the Roborock may not be charging due to a software issue. It is more likely the case if your Roborock hasn't been updated or has been recently updated. Bug issues are common and are fixed with every subsequent update. 

To do a hard reset, follow these steps:

  1. Press and hold the right and left buttons. These are the "Return to base" and "Local cleaning" buttons. 
  2. Now, press the Wi-Fi reset button that is present under the cover. It should have a label saying "Reset". Press and hold this power button for about 3-5 seconds. 
  3. Then, release the Wi-Fi reset power button but keep holding down the right and left buttons. Keep holding them until the central button starts to flash in quick succession. That's when the Roborock will go through a hard reset, and you can stop pressing the buttons.

Repair The Motherboard:

Lastly, if all the other methods fail, you can look toward repairing the motherboard. Often, there may be a hardware issue in the motherboard. 

When that happens, you have three options:

  1. Repair the motherboard. 
  2. Replace the defective components. 
  3. Replace the motherboard. 

First, you should try repairing the motherboard of the robot vacuum cleaner. Unless you know your way around electronics, it's best to let the professionals handle it. You can always take your Roborock to a local service center and get it fixed. If that's not possible, you can look for videos online on repairing the motherboard. 

But if you can't fix the component, your next step is to try replacing it. Component replacements are quite easy to find and cheaper than replacing the whole motherboard. The component can be anything: from the power supply to the recharge button.

Lastly, if all else fails, you can replace the motherboard entirely. Be sure to replace the motherboard with the same model, as there can be incompatibility issues. You can also replace the charging dock. 

Why Is Roborock Charging So Slow?

roborock vacuum cleaner on charging dock station

Base Connectors Aren't Clean:

The number one reason your robot vacuum cleaner is charging slower is that the base connectors aren't clean. They can get clogged with dirt very often, especially if your floor is very dusty. It will lead to your charging dock not giving enough charge. Therefore, you should clean them out frequently, even before noticing significant charging issues. 

Issues With The Power Outlet/Plug:

Another common reason your Roborock isn't charging fast enough is that the plug or outlet is damaged. But, again, you can try replacing the plug or using a different outlet.

Motherboard Failure:

If nothing works, the motherboard or part of it has likely been damaged. The motherboard can become damaged for many reasons, including electrical shocks and surges. If you're noticing issues with the main brush or side brush, this is a good indicator that the motherboard is faulty.


How Long Does A Roborock Battery Last?

It depends on the model you have. But the Roborock S5 Max has incredible battery life. It has a total runtime of 180 minutes (3 hours). 

Moreover, it can run for 150 minutes on a normal mode. It is facilitated by the 5200 mAh battery it features. 

How Can I Tell If My Roborock Is Charging?

Your Roborock has a power indicator. If this indicator is blinking, then your Roborock is charging. It doesn't indicate anything about the charging speed, though. Additionally, if the indicator is flashing red, you have a battery error. 

Why Is Roborock Not Working?

There can be many reasons why your Robroock is not working. The key is to look for the error code. For example, if you're getting Error 13, it’s a charging issue. Then, your next step is to pinpoint what's causing the issue and fix it accordingly. For instance, your Roborock will lose battery faster if you use scheduled cleaning. So you can instead opt for spot cleaning. Additionally, your Roborock will lose its charge faster if there are too many obstacles. 


It's quite hectic when your Rorborock stops charging or charges very slowly. But luckily, you now know all about why this happens and how to fix the Roborock not charging issue. 

The issue can have multiple causes. It's up to you to pinpoint the cause. For example, the dirty charging dock connectors are why your Roborock is not charging. But you could have a motherboard problem too. 

Whatever the case, I hope you now know how to fix your Roborock and get it back to full charge! If you have any questions, let me know in the comments below.